Effective date: April 15, 2026
birdbirdfly.org ("us", "we", or "our") operates the https://www.birdbirdfly.org/ website (the "Service"). We provide PDF software tools including BirdBirdFly All-in-one PDF Editor, PDF Splitter, PDF Merger, PPT/PDF Converter, Image/PDF Converter, PDF/Word Converter, and PDF Compressor. We are committed to safeguarding the privacy of our website visitors and software users. This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
By visiting or using the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, process and share your information as described herein. We use cookies on our website. Insofar as these cookies are no longer strictly integral for the provision of our internet site and services, we will ask you to consent to our use of cookies when you first go to our website.
Data we collect when you use our products or services:
- Name and email address (for account creation and license delivery);
- Billing address and country (for payment processing);
- Order information including product purchased, license type, order date, and order ID;
- Payment information — credit card details are processed directly by Stripe, our third-party payment provider, and are not stored on our servers;
- Software activation data — when you activate your license key, a device identifier may be collected to enforce license terms. No personal files or PDF document contents are ever accessed or transmitted;
- Content of customer support communications;
- Your account data including license status and activation history;
Your device information, including hardware model, operating system, and browser type for compatibility purposes;
Data about how you visit our website, including pages visited and referring URLs;
Anonymized usage statistics to help us improve our PDF tools and services;
Date and time of visits and duration of use of our website;
Your interactions and clicks on our website;
Payment records processed through Stripe — we only retain the transaction ID and order status;
BirdBirdFly uses the information we collect for the following purposes: to process your software license purchase and deliver your license key; to verify and manage software activations; to provide customer support and handle refund requests; to send order confirmations and product updates; to detect and prevent fraud; to improve our website, PDF tools, and services.
We only collect and process your Personal Data to the extent it is necessary for fulfilling these purposes and where we can rely on a legal basis for such processing as set out in our full Privacy Statement. Where required, we will ask you for your prior consent to processing.
We do not sell, rent, or trade your personal data with third parties. We share data only with: Stripe (for payment processing, subject to Stripe's own privacy policy), and email service providers (for transactional emails such as order confirmation and license delivery).
Changes To This Privacy Policy
Occasionally, we may change this privacy policy to allow BirdBirdFly to use or share your personal data in a different way.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected] and we will reply to your message as soon as possible.
Data Retention
Order and license records are retained for as long as your license is valid. You may request deletion of your personal data by contacting us, subject to legal and accounting obligations.